Policies & Statements

Els Consultancy Ltd is committed to protecting your privacy. We collect and process personal data in accordance with UK GDPR. This includes information provided via contact forms, bookings, and service interactions.

Your Rights:

• Access, correction, and deletion of your data
• Right to withdraw consent at any time
• Right to lodge a complaint with the ICO

Data Usage: We use your data to deliver services, respond to enquiries, and improve user experience. We do not sell or share your data with third parties without consent.

We use cookies to enhance your browsing experience and analyse website traffic.

Types of Cookies:

• Essential Cookies: Enable core site functionality
• Analytics Cookies: Help us understand user behaviour
• Marketing Cookies: May be used for remarketing (if applicable)

Consent: You will be prompted to accept or decline non-essential cookies when visiting our site. You can manage preferences via your browser settings.

These terms govern your use of the Els Consultancy Ltd website and services.

Services   We offer virtual consultancy tailored to startups and SMEs. Details are outlined on our Services and Bookings pages.

Booking & Payment:

• Bookings are subject to availability and confirmation
• Payment terms will be agreed upon prior to service delivery
• Cancellations must be made at least 24 hours in advance

Intellectual Property: All content, branding, and materials are the property of Els Consultancy Ltd and may not be reproduced without permission.

Liability: We aim to deliver accurate and impactful advice, but we are not liable for decisions made based on our consultancy without further due diligence.

Governing Law: These terms are governed by the laws of England & Wales.

Els Consultancy Ltd is committed to ensuring digital accessibility for all users. We aim to continually improve the user experience and apply relevant accessibility standards. If you encounter any issues accessing content, please contact us at info@elsconsultancy.co.

Els Consultancy Ltd is committed to promoting sustainable business practices and supporting clients in aligning with ESG principles.

Our Approach:

• We integrate sustainability considerations into our consultancy frameworks
• We encourage responsible decision-making and long-term value creation
• We aim to reduce digital and operational waste through efficient service delivery

Client Collaboration: We support startups and SMEs in identifying opportunities for environmental, social, and governance improvements. Our goal is to help clients embed sustainability into their strategy, operations, and reporting.

Continuous Improvement: We regularly review our own practices to ensure alignment with evolving sustainability standards and stakeholder expectations.

Els Consultancy Ltd provides tailored consultancy services. To ensure clarity and fairness, the following booking and cancellation terms apply.

Deposits & Booking Confirmation

A deposit is required to confirm all bookings:

• Launch Essentials: £50
• Investor-Ready Toolkit: £100
• Scale-Up Strategy: £200

Deposits are non-refundable but transferable with at least 48 hours’ notice.

Full payment is due before final deliverables are issued.

Rescheduling: Sessions may be rescheduled with a minimum of 48 hours’ notice. Rescheduling with less than 48 hours’ notice may result in forfeiture of the deposit.

Cancellations: Cancellations made with less than 48 hours’ notice will incur a 100% cancellation fee. Cancellations made with more than 48 hours’ notice will incur a 50% fee unless the session is rebooked and completed within 14 calendar days. If consultancy or research work has already commenced, cancellations will be charged at 100% of the package fee.

Cooling-Off Period: Clients booking online are entitled to a 14-day cooling-off period under UK consumer law, unless services begin during that period. If services commence within the cooling-off period, fees may be retained to cover work completed.

How to Cancel: Cancellations must be submitted in writing via email to info@elsconsultancy.co.uk.

Please include your name, booking reference, and reason for cancellation.